Your IT infrastructure should not stand still. As your organisation grows and develops, and as new enterprise technologies and processes enter the market, the options for optimising and improving your IT will grow too.
We help you to get the most out of your IT today and into the future, managing migrations to new systems and supporting you through office moves and changes.
Cloud
The cloud offers unparalleled flexibility, agility and scalability - but there is no one-size-fits-all approach. We can advise on and implement the cloud solution which meets your business needs. Will you be best off migrating some or all of your systems and data to the cloud? Which provider will best meet your needs? How will you best ensure security and compliance within a fully cloud hosted or hybrid IT environment? How will you equip your staff with the skills they need following a cloud migration, and how will you ensure that your new environment is truly optimised? We can answer all these questions and more.
Office 365
Office 365 allows your personnel to use the full suite of Microsoft Office applications anywhere, anytime, on any device. It incorporates a range of collaboration tools and can enable individuals and teams to share information and ideas seamlessly. We have experience in deploying Office 365 across a range of organisations, large and small, and can help you not only choose the right plan for your budget and objectives, but ensure you are future-proofed for business growth and development.
Office Moves
Office moves and mergers can put a strain on your IT infrastructure and disrupt your operations - with potential damage to revenue and reputation. We plan and execute office moves with minimal disruption, offering a complete relocation service planned, project managed, implemented and double-checked, with post-move support for total peace of mind. Where necessary, we also deliver cloud migrations, fully supported and disruption-free. We give notice to third parties as required and undertake all necessary backup contingency and planning, for a trouble-free move.
24/7 Monitoring
This service ensures your IT systems run efficiently and safely, with early warning of potential problems such as outages by monitoring your hardware and software, automating software and security updates. We’ll notify you of key events and manage everything else to avoid information overload.
What it Covers
We scan servers, laptops, workstations and networks to provide early warning of potential problems We apply all security patches and software updates automatically at a convenient time Audit hardware and software and configure necessary software components Real time monitoring backup, data storage and network infrastructure for efficiency
Unlimited Remote Support
Fully Managed IT Support
If you prefer to outsource your IT to us, we’ll provide unlimited remote support across all issues, onsite engineer time, constant monitoring and consultancy as and when you require. Our team will become a valued asset to your business and it is more cost-effective that running your own IT department.
What it Covers
- Unlimited onsite or remote IT Support, helpdesk and email support
- Scheduled preventative firewall maintenance and updates
- 24/7 performance monitoring and alerts for servers and network including anti-virus and back-up
- Windows patch management
- License and asset management
- 3rd party supplier liaison
- Managed anti-virus AV Defender
- WiFi monitoring and management
- Computer and device management
- Quarterly audit and reporting
- Guaranteed service level agreement response times
- IT consultancy and advice
Network Performance
Proactive IT Support
We monitor and maintain network performance, reducing downtime by managing IT support issues before they escalate. We’ll plan your IT infrastructure so it grows in tandem with your business. We offer pre-paid 10 hour bundles of IT Support for our helpdesk and onsite service.
What it Covers
- Scheduled preventative firewall maintenance and updates
- 24/7 performance monitoring and alerts for servers and network including anti-virus and back-up
- Windows patch management
- License and asset management
- Computer and device management
- Quarterly audit and reporting
- Guaranteed service level agreement response times
- IT consultancy and advice
